Uplift Spine & Injury’s Privacy Policy
Effective Date: June 1, 2026
Uplift Spine and Injury (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal and medical information.
1. Information We Collect
Personal Information
When provided voluntarily by individuals — such as when entering your information in online scheduling forms, patient intake portals, or contact forms — we may collect personal information including names, mailing addresses, email addresses, and phone numbers.
Protected Health Information (PHI)
As a chiropractic healthcare provider, we collect health-related data necessary for your care. This includes your medical history, symptoms, treatment plans, insurance details, and clinical notes compiled by Dr. Brad Chambers, DC, and our clinical staff.
Non-Personal Information
For statistical and website performance purposes, we may automatically collect non-personal information such as your browser type, operating system, device type, and IP address when you navigate our website.
2. How We Use Your Information
We use the collected information strictly to facilitate your care and optimize clinic operations, including:
- Scheduling, confirming, and managing your patient appointments.
- Providing, personalizing, and delivering clinical chiropractic treatments.
- Processing healthcare insurance claims and payment transactions.
- Sending vital clinic communications, appointment reminders, and clinical check-ins via email or text message.
3. Disclosure of Information
We do not sell, trade, rent, or otherwise transfer your personal or medical information to third parties.
Third-Party Service Providers
We may share necessary data with trusted third-party service providers (such as our Electronic Health Records (EHR) software, automated patient texting platform, and billing processors), who strictly assist us in operating our website, conducting our medical business, or servicing your care. These providers are legally bound by contract to maintain total confidentiality.
Legal Compliance and Public Health
We may disclose your information when required by state or federal law, in response to lawful requests by public authorities, or to comply with mandatory public health reporting requirements.
4. Regulatory Compliance Framework
HIPAA (Health Insurance Portability and Accountability Act)
We strictly adhere to federal HIPAA standards. All Protected Health Information (PHI) transmitted through our website forms, patient portals, or text messaging software is encrypted and managed according to federal privacy and security rules.
Arkansas Personal Information Protection Act (PIPA)
In compliance with the Arkansas Personal Information Protection Act (Ark. Code § 4-110-101 et seq.), we employ strict commercial security safeguards to protect your personal data. In the highly unlikely event of a security breach involving your unencrypted personal information, we will notify you and the Arkansas Attorney General strictly within the timelines mandated by state law.
Arkansas Medical Practices Act & Patient Confidentiality
In accordance with the Arkansas Medical Practices Act (Ark. Code § 17-95-201 et seq.), all patient communication, clinical records, and treatment details managed by Dr. Brad Chambers, DC, are legally treated with the highest tier of physician-patient privilege and confidentiality.
SMS Consent and Mobile Data Privacy (Cellular Carrier Compliance)
Mobile phone numbers and explicit text messaging opt-in consent data will strictly be used for provider-to-patient care and notifications. Mobile data will never be shared, leased, or sold to third parties, affiliates, or partners for marketing or promotional purposes.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience on our website. You can control, restrict, or disable cookies at any time through your individual browser settings.
6. Your Choices and Rights
Under federal healthcare laws and Arkansas consumer protections, you have the right to:
- Review, request a copy of, or request an amendment to your medical and personal records.
- Request a restriction on how your personal data or health information is used or disclosed.
- Opt out of digital marketing communications at any time.
To exercise any of these rights, please contact our privacy compliance officer directly at the phone number listed below.
7. Data Security
We implement robust administrative, technical, and physical security measures — including SSL encryption on this WordPress website — to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and use of our web forms is done at your own discretion.
8. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect operational or regulatory changes. Changes will be effective immediately upon posting to this website page.
9. Contact Us
If you have any questions, concerns, or formal requests regarding this Privacy Policy or your data privacy rights, please contact us:
Uplift Spine and Injury
Dr. Brad Chambers, DC
11524 N. Rodney Parham Road, Suite 8, Little Rock AR 72212
Phone: 501-353-2143
Website: https://upliftspineandinjury.com